Defendex is powered and run by Iris AI.
Defend.
Protect.
Maintain.
Zero pests. Zero audit issues.
Defendex runs scheduled pest control for hotels, restaurants and commercial sites. You follow every visit live in the Defendex app, and our AI assistant Iris makes sure none are missed, late or left unrecorded.
0 visits tracked and verified by Iris
- Live technician tracking
- Visit sign-off by one-time code
- Reports with photos
DEFENDEXTechnician on the way
Arriving in 18 min
Suresh P. · Hotel kitchen & F&B
Visit plan · monthly contract 3 of 12
Kitchen, bakery, dishwashGel bait
Stores, loading bayRodent check
DrainsLarvicide
In progress
Hotel kitchen & F&B
- 10:02Checked in on site
- 10:10Gel bait: kitchen, bakery, dishwash
- 10:3414 rodent stations checked
- 10:51Drains treated
- 11:056 photos added to report
Confirm this visit
Enter the code sent to the F&B manager
Completed 11:08
Hotel kitchen & F&B
Signed off by F&B manager
Cockroach activityLow
Rodent stations14 / 14
Action for youSeal gap, store 2
Hi, I'm Iris, the AI that runs Defendex operations. Try a question:
Sample answers for a demo site.
Built for sites that can't afford a sighting
- Hotels and resorts
- Restaurants and cloud kitchens
- Hospitals and clinics
- Offices and IT parks
- Warehouses and food plants
- Schools and hostels
What we treat
Each site gets a plan for its own risks. These are the treatments most of our contracts include.
- Cockroaches
- Gel baiting and crack-and-crevice treatment that's safe around food prep, with no need to shut the kitchen.
- Rodents
- Tamper-proof bait stations, glue boards and proofing of entry points, mapped and checked on every visit.
- Termites
- Pre- and post-construction anti-termite treatment for wooden fixtures, store rooms and foundations.
- Bed bugs
- Room-by-room treatment and follow-up checks, scheduled around your occupancy.
- Mosquitoes and flies
- Fogging, larvicide in drains and water bodies, and fly catcher units in kitchens and garbage areas.
- Birds
- Netting and spikes for terraces, ducts and loading bays.
- Disinfection
- Surface sanitisation for kitchens, rooms and common areas, on its own or alongside a contract.
- General pests
- Ants, lizards, spiders and silverfish, covered in the same scheduled visits.
How an annual contract works
Most clients choose an annual maintenance contract (AMC): fixed visits through the year, one price, nothing to chase.
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Free site inspection
We walk your property, note where pests get in and where they feed, and mark the high-risk areas.
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Plan and quotation
You get a written plan: treatments, visit frequency, the areas covered and a fixed yearly price.
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Scheduled visits
Visits are booked on the day and time that suit you. The same trained technician comes each time where possible.
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A record of every visit
Your manager confirms each visit with a one-time code. The report goes straight into your Defendex account.
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Reviews and call-outs
We review findings with you, adjust the plan, and come back between visits if you see activity.
Your pest control, in your pocket
Every Defendex client gets the Defendex app. Most pest control companies leave a paper slip at the end of a visit. We give you the whole visit as it happens.
Also in the app: visit reports with photos, chat with your technician, your full visit history, and notifications for every change.
Iris, our AI operations assistant
An AI watching every visit, all day
Iris is the AI assistant we built to run Defendex operations. It keeps an eye on every contract, technician and visit, and alerts our team before small slips become your problem.
- No missed visits. Every morning Iris checks that each visit has a technician and a time, and flags any gaps.
- Delays caught early. If a technician is running late, our team knows straight away and you get a new arrival time.
- Nothing lapses. Contract renewals, follow-up visits and chemical stock are tracked, so treatments never stop.
- People stay in charge. Iris suggests and alerts; our managers approve every change to your schedule.
Morning check: 14 visits today, all assigned. 2 kitchens need gel bait restocked on the van.
Suresh is 15 min behind for Sea View Hotel. Customer notified, new arrival 10:15.
Grand Residency visit confirmed by the F&B manager. Report and 6 photos shared.
Lakeview Resort contract ends in 30 days. Renewal quotation drafted for approval.
Day closed: 14 of 14 visits complete, 0 missed.
Questions clients ask
Do we need to install anything?
Just the Defendex app on your manager's phone. We set up your login when your contract starts; the app is free for contract clients.
What does Iris actually do?
Iris is the AI assistant behind our operations. It watches schedules, technician progress, renewals and stock, and alerts our team when something needs attention. Decisions about your site are always made by our managers.
Are the chemicals safe around food and guests?
We use products approved for use in India and choose low-odour, targeted treatments such as gel baits in kitchens. Treatments in guest areas are timed around occupancy, and we tell you of any re-entry time in advance.
Do we need to close the kitchen or rooms?
Usually not. Most kitchen work is done between services. Fogging and bed bug treatments are scheduled for when the area is free.
How often will you visit?
It depends on the site. Busy commercial kitchens are often visited every two weeks or monthly; offices quarterly. Your inspection decides the plan.
What happens if we see pests between visits?
Contract clients can raise a request from the app, by phone or on WhatsApp, and we send a technician at no extra charge for covered pests.
Do you give service certificates for audits?
Yes. Every visit has a report, and we issue a pest control certificate for your contract period.
Do you take one-time jobs?
Yes, for commercial sites. Most clients move to a contract because regular visits cost less than repeated emergency treatments.
Book a free site inspection
Tell us about your property. We'll call you within one working day to fix a time.
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